| Returns Policy | ||||
| Hassle free—easy & convenient | ||||
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Repairs and Service Information Returning your Vacuum Cleaner Lost your Packing Slip? Gift Refunds |
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| At Miele.com it’s extremely easy and convenient to return merchandise. There’s no cost to you for return shipping. If for any reason you are not completely satisfied with your Miele purchase, simply return it within 30 days of purchase for a complete refund. | ||||
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| Repairs and Service Information | ||||
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At Miele, we strive to design and build the best quality products in the world. If, however, your vacuum cleaner requires service , our network of trained and Authorized Vacuum Dealers will be glad to assist you. These independent merchants are located throughout the United States, most likely in a town near you. To locate one of these servicing dealers, please click here. Top |
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| Returning your vacuum cleaner | ||||
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Using the Return Shipping Label To avoid shipping charges and ensure proper delivery and identification of your return, the pre-paid UPS shipping label sent with your order should be used. Top |
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| Packing and Shipping | ||||
To prepare your vacuum for return to us, follow these few simple steps.
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| Lost Your Packing Slip? | ||||
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If you ordered an item that you want to return but can't find the packing slip, you can still return it by calling (800) 640-2613. We will aid you in finding the correct order information for the return. Top |
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| Gift Refunds | ||||
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If you return a product you received as a gift, the refund can only be posted on the purchaser's credit card. Top |
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